System Engineer

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You have excellent technical knowledge and you feel like managing our client’s IT Infrasctructure? Then you are ready to join our team of 15 System Engineers and to become our specialist and first point of contact for our customers regarding product specifications, product installations and setup, troubleshooting and performance tuning, new major and minor release updates etc.
Together with your team, you are responsible for the operational management of the infrastructure of the clients assigned to you. You provide our clients with operational support (2nd and 3rd line & trouble-shooting) and you implement, patch, upgrade or migrate the client’s technologies (eg. VMWare, HyperV, Office 365, Azure,…). Helping customers with support is a normal task to start the job; the more experienced you get the more complex your task will become (more trouble shooting and less support).

As our System Engineer, your responsibilities will include:

  • Incident and service request -handling respecting the internal procedures
  • Working with SSCM and SCSM as well as applying ITIL principles
  • Execution of projects for the client within the negotiated scope taking into consideration technical possibilities & the client’s needs respecting agreed planning & deadlines
  • Remaining up to date with new evolutions & making sure your knowledge remains ahead of the trends
  • Gain experience, become an expert in your field and guide your colleagues with their complex technical questions
  • Project management
  • Ownership for the client relationship: you are recognized by the client as a business partner, from whom to seek advise
  • Support the sales team by contributing to the pre-sales technical/technological discussions with the clients
  • Be part of our stand-by support team

What Will Help You Get The Job?

At ASP we are looking for motivated and energetic colleagues and not just a list of skills; however experience with the following would be ideal:

You will need the following skills

  • Speak fluently French & Dutch and you understand well English (both written & spoken)
  • Bachelor in IT
  • At least 5 years of experience as a System Engineer, with experience managing autonomously several infrastructure implementation projects
  • Methodical, organized and client oriented
  • Work in a team as well as independantly
  • Take the client’s needs into consideration and you are a good communicator
  • A real problem solver and you pay attention to details
  • Stress resistant and you’re not afraid of a dynamic environment in constant evolution

The following technical skills are needed:

  • Excellent knowledge of Microsoft Windows Server Operating systems including clustering
  • Good knowledge of Microsoft SQL Server high availability technologies: mirroring, log shipping, always-on, etc
  • Good knowledge of Active Directory & Microsoft Internet Information Server
  • Experience with enterprise service bus model like Microsoft Biztalk is a plus
  • Basic knowledge of Microsoft Powershell command line
  • Basic knowledge of network switching: TCP/IP,subnet calculations, VLAN, etc.
  • Experience with VMware data center virtualization products

We offer you :

  • An exciting job in a friendly and professional team
  • An environment that encourages personal growth and pro-activity
  • Trainings and certifications (ex: Microsoft, VMware , etc…)
  • A competitive package (company car, insurance, laptop, phone, etc…)

Interested?

To apply, please send a brief note about yourself (formal cover letter not necessary) and your resume to Sarah Haberli

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