Now Summit Amsterdam

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Last week I attended, together with some of my colleagues at ASP, the Now Summit in Amsterdam. This is a one-day technology and business conference that brings together ServiceNow experts in IT, HR, customer service, and security, their partners, existing customers and prospects. Now Summit is organized in such a… Read More

Implementing ITSM with ASP on ServiceNow in 15 days, it is possible!

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A couple of years ago, ASP was looking for its own ITSM to better serve its customers. After analysis of multiple vendors and their solutions, the choice for ServiceNow was carefully made. A platform that would allow us to improve our Service Levels for both our internal users and external… Read More

Hyper-V 2016 Cluster crash – Troubleshooting

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Recently I installed a brand new 2-node Hyper-V 2016 cluster with the latest generation of hardware for one of our customers. I finished the setup of the cluster on Friday and happily left for the weekend. I had a day off on Monday, came back to the office on Tuesday.… Read More