ServiceNow Consultant

Company description

Are you interested in a professional challenge in a fast-moving environment? ServiceNow is an integrated cloud solution that provides service management software as a service. It specializes in IT Service Management, IT Operations Management, and IT business management. Build on the Now Platform, it delivers digital workflows that create great experiences and unlock productivity for IT, HR and Customer Workflows.

ASP is an IT company with about 40 employees. We provide our customers with IT services around a range of selected solutions. We offer IT infrastructure solutions, servers, networks, storage, networking, cloud, and ITSM software; a few years ago, we started a partnership with ServiceNow, the world leader in ITSM Cloud-based, which we implement according to our customers’ needs.

ServiceNow is one of the most innovative companies. ASP is an official implementation and consulting partner of ServiceNow in Belgium. We are looking for a motivated colleague to join us as a ServiceNow Consultant.

Read more about our colleague Achraf story on his first job at ASP and hear from our employees about their experiences working at ASP.

Job description

What will be your tasks and responsibilities as ServiceNow Consultant at ASP?

  • Listen to customer requirements, review existing and future processes, and translate all this input after full understanding in a realistic and actionable solution that you can configure and implement.
  • Gain customer adoption by explaining or demonstrating how ServiceNow can help better manage their IT Service and Support challenges
  • Implement the solution using the ServiceNow platform, including functional testing and end-user training
  • Professionally document the solutions that were implemented.
How do you qualify for this position?
  • Your functional knowledge, analytical attitude, critical thinking, and creative skills will be leveraged to deliver the best of breed solutions.
  • Working together with your customer, colleagues motivate you
  • You actively listen to the client’s needs, feedback, and take into account your customer’s remarks to develop product demos or mock-up concepts that show the true value of the ServiceNow platform to customers. You are able to adapt presentations on the fly to highlight product features in light of those needs.
    You like to brainstorm with a team to come up with efficient, creative solutions, you share knowledge.
  • You like technology and software implementation
  • You enjoy learning about and using new technology, and you want to work in an environment where that is the norm. You like diving into a product to understand how it works. Most of all, you have a strong desire to build new applications that you can be proud of, and that provide real value to your users.

At ASP we are looking for motivated and energetic colleagues and not just a list of skills; however, experience with the following would be ideal:

  • MSc in IT, Business Management, Economics or in Science or an engineering degree (Industrial or Polytechnic engineer)
  • Excellent communication and listening skills in Dutch and English. Knowing French is a plus
  • Basic knowledge of ITIL
  • Technical background with programming experience (Java, AngularJS, PHP, HTML5, REST, …)
  • Good working knowledge of Microsoft Office tools: Word, Excel, Access
  • Ability to work independently with minimal supervision

What's in for you?

You can grow with us

We are a growing company and you can grow with us. Through training & events, you can broaden your scope depending on your interest & availability.

Our company culture is filled with #GoodEnergy

ASP offices are open, dynamic spaces designed to foster creativity and collaboration. We host regular team events where our employees have fun. We value hard work, strong communication and the ability to approach challenges with flexibility and good humour.

We offer you

Besides a permanent contract, a competitive salary and extra-benefits, we offer you a dynamic work environment with smart colleagues in a fast-growing company and clients with exciting challenges. Our management team encourages individual growth and will give you the opportunity to be yourself and to develop yourself.

Are you interested?

Do you accept the challenge? Do you think you fit the profile described above and have we made you enthusiastic? Please send your CV and motivation letter to hr@asp.be or apply directly by filling out the form below.

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