The job

Are you interested in a professional challenge in a fast-moving environment?

ServiceNow is an integrated cloud solution that provides service management software as a service. It specializes in IT Service Management, IT Operations Management, and IT business management. Build on the Now Platform, it delivers digital workflows that create great experiences and unlock productivity for IT, HR and Customer Workflows.

Tasks and responsibilities

  • Listen to customer requirements, review existing and future processes, and translate all this input after full understanding in a realistic and actionable solution that you can configure and implement.
  • Gain customer adoption by explaining or demonstrating how ServiceNow can help better manage their IT Service and Support challenges
  • Implement the solution using the ServiceNow platform, including functional testing and end-user training
  • Professionally document the solutions that were implemented.

How do you qualify for this position?

  • Your functional knowledge, analytical attitude, critical thinking, and creative skills will be leveraged to deliver the best of breed solutions.
  • Working together with your customer, colleagues motivate you.
  • You actively listen to the client’s needs, feedback, and take into account your customer’s remarks to develop product demos or mock-up concepts that show the true value of the ServiceNow platform to customers.
  • You are able to adapt presentations on the fly to highlight product features in light of those needs.
  • You like to brainstorm with a team to come up with efficient, creative solutions, you share knowledge.
  • You like technology and software implementation.
  • You enjoy learning about and using new technology, and you want to work in an environment where that is the norm.
  • You like diving into a product to understand how it works. Most of all, you have a strong desire to build new applications that you can be proud of, and that provide real value to your users.

Experience with the following would be ideal:

  • MSc in IT, Business Management, Economics or in Science or an engineering degree (Industrial or Polytechnic engineer).
  • Excellent communication and listening skills in Dutch and English. Knowing French is a plus.
  • Basic knowledge of ITIL
  • Technical background with programming experience (Java, AngularJS, PHP, HTML5, REST, …).
  • Good working knowledge of Microsoft Office tools: Word, Excel, Access.
  • Ability to work independently with minimal supervision.

Why should you join ASP?

We are a growing company, you can grow with us !

We consider that continuous training is vital

You will receive formal and informal training to become a certified ServiceNow & Platform Developer within a few months. Continuous training is key to your career success and your further growth in our organization. This includes exchanging knowledge with colleagues/customers, and the ServiceNow community, attending Servicenow and technologies conferences in Europe and USA.

Small is beautiful

We are a 50 people company based in Brussels, with remote offices in Sri Lanka. We operate on a project mode or resource sharing and we focus our work on delivering successful projects and creating high client satisfaction.

Innovation drives us all

Technology is fast-moving and our strategy is to be pioneer in technologies that we select after careful analysis. Our team builds deep knowledge in the identified technologies and develops innovative products. To see an example of things we do, click here.

Our company culture is filled with #GoodEnergy

ASP offices are open, dynamic spaces designed to foster creativity and collaboration. Remote work is part of our working model. We host regular breakfast events where our employees share knowledge and we organize fun company events. We value hard work, strong communication and the ability to approach challenges with flexibility and good humor.

Our proposition

Besides a permanent contract, a competitive salary and extra-benefits, we offer you a dynamic work environment with smart colleagues in a fast-growing company and clients with exciting challenges.

Our management team encourages individual growth and will give you the opportunity to be yourself and to develop yourself.

Are you interested?

Do you think you fit the profile described above and have we made you enthusiastic? Please send your CV to and motivation letter to Eveline on or apply directly by filling out the form below.

ASP is an IT company with about 50 employees. We provide our customers with IT services around a range of selected solutions. From our experience as a Managed Services provider, we started our collaboration with ServiceNow based on the ITSM-solutions. Since a few years we are an official implementation and consulting partner of ServiceNow in Belgium.

ServiceNow is named the leader in Application Platform as a Service (aPaas). Build on the Now Platform (low code), it delivers digital workflows that create great experiences and unlock productivity for IT, HR and Customer Workflows. 
Read more about ASP & ServiceNow, a great partnership here.

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