ASP offers managed services
on your IT infrastructure
or on ours, including 24/7 monitoring, backup & restore services, application operations, disaster recovery and business continuity solutions. Get accurate performance, capacity, reliability and availability across your enterprise assets for both applications and infrastructure.
We comply with ITIL standards for our IT managed services delivery.
We have a large team of certified system engineers
, each of them possessing the necessary skills allowing them to operate in first, second or third line support. Their knowledge encompasses a broad range of products and technologies such as servers, storage & back-up systems, virtualization, networking, security, web technologies, directory services, database & application servers etc.
In order to better understand the managed services we are delivering, check our customer testimonials. As an example, today we are operating Brussels Airlines' complete IT infrastructure
(servers, storage, network & remote offices) with more than 100 mission critical applications. We are providing BC and full security management.
24/7 monitoring & operations
We take care that your business is up and running 24/7, so that your critical applications are available at all time. Our certified system engineers
keep an eye on your system and network to ensure that it works continuously.
Our IT managed services
- 24/7 monitoring with SMS notification during OFF hours
- 24/7 on-site interventions in case of system failures
- System changes via RFC on customer request
- SLA / SLM Meetings and Reporting
Security monitoring & management
Security is the backbone of your IT infrastructure. When you decide to outsource your IT department to us we will take special care of the security of your IT infrastructure. Our security engineers
will build a fortress IT security
solution around your business' critical data and information, and they will make sure that it is permanently maintained.
Our IT security services
System patches & OS/Application updates
When you outsource your IT department to us we will take care of system and application updates.
What you can expect:
- Proactive maintenance: installation of patches and security hotfixes during maintenance window
- Patch and update planning and execution are carried out with minimal to no downtime
Disaster recovery & business continuity solutions
IT systems have become indispensable for managing and running your business nowadays. We have the necessary knowhow to ensure business continuity
and disaster recovery
. ASP can make sure that your business-critical systems have the highest availability. Contact us to discuss a business continuity solution tailored to your business' requirements.
We have expertise of the following technologies:
Get in touch
- Load balancing
if you would like to discuss a customized solution!