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  1. Home /
  2. 2016 /
  3. February
How to walk the ITIL change management walk?
Company news  |   29 February 2016

How to walk the ITIL change management walk?

Commonly a IT service management process is based upon a series of best practices bundled by the Information Technology Infrastructure Library (ITIL). ITIL is a methodology, not predefined and a fixed model, with a
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Leaping skywards – ITIL Continuous service improvement with wow factor
Company news  |   19 February 2016

Leaping skywards – ITIL Continuous service improvement with wow factor

Continuous service improvement (CSI), it seems, is an increasingly popular term. You can find a bunch of articles online covering the theory of its application in ITIL and IT service management. You won’t find
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