SNMP CMDB Connector for ServiceNow.
The SNMP CMDB Connector allows the synchronization of all network devices into ServiceNow CMDB. It discovers switches, routers, firewalls, and load balancers via SNMP v2c and v3, automatically mapping each device to the correct CI class across almost 30 CMDB classes and populating devices, switch ports, network adapters, and neighbors details. The SNMP CMDB connector is a scoped application.
Adding your SNMP network devices to your ServiceNow Instance improves your key ITSM processes (incident, problem, change) thanks to accurate and complete CMDB. Try it for free for 30 days on non-prod instances.
Overview.
Many organizations face a common problem: their ServiceNow CMDB contains outdated, incomplete, or manually maintained network device records. Our solution keeps switches, routers, access points, and firewalls configuration data (CI) current without requiring custom scripting, spreadsheet imports, or expensive tooling.
The SNMP Connector provides automated, scheduled discovery that keeps your CMDB accurate simply and without operational overhead. Adding your SNMP network devices to your ServiceNow instance improves your key ITSM processes (incident, problem, change) thanks to an accurate and complete CMDB. Try it for free for 30 days on non-prod instances.
Key Features.
1. Agentless Discovery & Flexible Scheduling
Experience seamless, agentless network discovery that automatically identifies switches, routers, firewalls, printers, and UPS devices across your IP ranges and subnets using a standard MID Server. With flexible scheduling options, you can run automated scans on a recurring basis or trigger them on-demand, backed by secure per-schedule SNMP v2c/v3 credential binding.
2. Smart Classification & Deep Topology Insights
Keep your CMDB clean and accurate through smart CI classification that matches every device’s sysObjectID against 29+ curated classes, while leveraging IntegrationHub ETL and the Identification and Reconciliation Engine (IRE) for deduplicated data. Beyond basic discovery, you gain deep network topology insights by capturing LLDP/CDP neighbor relationships, alongside full job lifecycle visibility to track success and error counts effortlessly.
3. Code-Free Extensibility & Native Platform Power
Enjoy code-free extensibility by adding new device models to the OID table at any time, paired with zero-touch MID maintenance through automatic script file synchronization. Built entirely on native ServiceNow capabilities you already own, the solution features a built-in guided setup wizard that takes administrators from installation to their first successful discovery run in minutes.
They trust us.
Automate your network device discovery and keep your ServiceNow SNMP CMDB accurate with zero operational overhead. Try it free for 30 days on your non-prod instances today!