Intune Connector Premium for ServiceNow.

The Intune Connector is designed to integrate Microsoft Intune with the ServiceNow platform, allowing customers to automatically synchronize computer and software information from Intune into the ServiceNow CMDB. This Premium version offers unlimited devices support, with the first 1000 devices at just 10 cents per device per month. New features include synching Intune, Autopilot and iOS / Android devices. In addition, detailed Dell asset insights are provided.

This solution is ideal for organizations already using Microsoft Intune to manage their devices with only ServiceNow ITSM Standard Edition. Asset managers and IT administrators looking to populate Intune-managed computers and software into the CMDB.

The connector is optimized for ServiceNow instances, efficiently handling synchronization between Microsoft Intune environments and ServiceNow CMDB. Performance testing showed the solution can manage daily data imports with minimal impact on system resources. Import Set + Robust Transform Engine (RTE) ensures data is processed reliably, even for larger datasets.

Key features

1. Automated Data Sync Between Intune and ServiceNow CMDB

This feature enables seamless, automated synchronization of IT assets managed in Intune with the ServiceNow Configuration Management Database (CMDB).

2. Autopilot Integration

Get access to end-to-end tracking of devices from the moment they’re procured—even before first use—and continues even when assets are retired.

3. Sync of iOS and Android devices

Expanded mobile coverage with sync of iOS and Android devices.

4. Dell Asset API integration

The latest version of our connector not only integrates Intune with ServiceNow, but also supports Dell’s public APIs—automatically enriching your laptop CIs with warranty, support, and manufacturer details for Dell Inc. customers.

5. Dashboard Integration for Real-Time Visibility

Provides a centralized Dashboard within ServiceNow to monitor and validate the Intune-to-CMDB data flow. This dashboard enhances operational transparency and helps IT teams ensure data accuracy, integration health, and asset completeness in the CMDB without requiring custom reporting.

6. Cost-Effective and Easy-to-Implement Solution

Offers out-of-the-box templates that simplify the setup process, requiring minimal configuration. Reduces the need for extensive custom development or third-party integration tools. Accelerates deployment time, allowing organizations to quickly benefit from the solution.

This Premium version offers unlimited devices support for as little as 10 cents per device per month. Try it for free on non-prod instances : Intune Connector Premium – ServiceNow Store

7. Standard ITSM Subscription Compatibility

Compatibility with Standard ITSM Subscriptions, Designed to work within the constraints of a standard ITSM subscription without requiring premium features or add-ons. Allows organizations to leverage existing ServiceNow investments without needing to upgrade to more expensive subscription plans.

The Intune Connector is designed to integrate Microsoft Intune with the ServiceNow platform. Populate easily your CMDB with Intune data.

Check the here the full installation and operation manual