© ASP 2021 | Humaniteitslaan 228,1190 Brussels | TVA/BTW: BE 0473 384 348
About the job
We are looking for a driven Account Manager to join our team as we are expanding to serve our existing and new customers.
As an account manager you are ASP ambassador and our public face. You are the first point of contact for new business while taking care of the relations with our existing customers.
Tasks and responsibilities
Customer & partners relationship management
Existing customers (70% of the time)
- Serve as the primary point of contact for key clients, building and maintaining strong, long-lasting relationships
- Understand clients’ business objectives, challenges, and IT needs to provide tailored solutions and services
- Ensure client satisfaction by addressing concerns, resolving issues, and continuously seeking feedback
New customers (30% of the time)
- Actively identify and research potential new customers in the target market segments to expand our customer base
- Conduct market analysis to understand trends, competitive landscape, and identify new business opportunities, linking them with our solutions
- Develop a strategic approach to prospecting, including cold-calling, networking, attending events, …
- Collaborating with our marketing for lead generation and market development
Partners
- Strengthen relationships with our key partners’ sales teams
- Represent ASP and highlight its added value
Sales & business development
- Collaborate on proposals, quotations, and contract negotiations to secure new projects and services
- Participate in customer presentations and workshops to highlight our company’s expertise and offerings
How do you qualify for this position?
Must-have:
- Fluently English, Dutch and/or French (written and spoken)
- Experience with Microsoft Word, Excel, PowerPoint, and email tools
- Very customer-oriented, driven and prospecting does not scare you off
- Communicatively strong, enthusiastic, mature and know how to convince in negotiations
- The ability to work both independently and collaboratively in a team
Nice-to-have:
- Holding a bachelor’s or master’s degree, preferably in an IT-related field
- Prior experience in a sales function, preferably IT-related
Why should you join ASP?
We are a growing company, you can grow with us !
We consider that continuous training is vital
You will receive formal and informal training to become a certified ServiceNow & Platform Developer within a few months. Continuous training is key to your career success and your further growth in our organization. This includes exchanging knowledge with colleagues/customers, and the ServiceNow community, attending Servicenow and technologies conferences in Europe and USA.
Small is beautiful
We are a 50 people company based in Brussels, with remote offices in Sri Lanka. We operate on a project mode or resource sharing and we focus our work on delivering successful projects and creating high client satisfaction.
Innovation drives us all
Technology is fast-moving and our strategy is to be pioneer in technologies that we select after careful analysis. Our team builds deep knowledge in the identified technologies and develops innovative products. To see an example of things we do, click here.
Our company culture is filled with #GoodEnergy
ASP offices are open, dynamic spaces designed to foster creativity and collaboration. Remote work is part of our working model. We host regular breakfast events where our employees share knowledge and we organize fun company events. We value hard work, strong communication and the ability to approach challenges with flexibility and good humor.
Our proposition
- Dynamic, open-minded & fast-growing working environment with supportive colleagues
- Tailor-made development plan according to your interests with the opportunity to continuously develop your knowledge and you as a person
- Permanent contract of indefinite duration & full-time job
- Fringe benefits: company car, net expense reimbursement, daily net allowance, internet & mobile phone subscription, 13th month, ecocheques, hospitalization insurance, group insurance
- Holidays: 20 statutory holidays + 6 ADV
- After work events
Are you interested?
Do you think you fit the profile described above and have we made you enthusiastic? Please send your CV and motivation letter to Eveline & Kaat at hr@asp.be
Interview procedure
1.
We will review your application and get back to you as soon as possible.
2.
This is followed by a first online screening with HR, then feedback is forwarded internally if positive we schedule a second interview with our technical colleagues.
3.
If you are convinced and so are we, we will make you an offer to join us.
4.
Proposal accepted? Great! We look forward to a lasting cooperation.
ASP is an IT service provider with 50 employees. We deliver IT services within a selected range of products. We offer IT infrastructure solutions (on premise, in the cloud) and ITSM cloud software. A few years ago, we started a partnership with ServiceNow, the world leader in Cloud-based Service Management and workflow automation.
