System Engineer

Company description

ASP is an IT multi-service provider with about 40 employees. We provide our customers with IT services around a range of selected solutions. We offer IT infrastructure solutions, hosting, end-user computing, network, storage, cloud and ITSM software services. A few years ago, we started a partnership with ServiceNow, the world leader in ITSM Cloud-based, which we implement according to our customers’ needs.

You have excellent technical knowledge and you feel like managing our clients’ IT Infrastructure? Then you are ready to join our team of 30 System Engineers and to become our specialist and first point of contact for our customers regarding product specifications, product installations and upgrades, troubleshooting and performance tuning, etc.

Read more about our colleague Achraf story on his first job at ASP and hear from our employees about their experiences working at ASP.

Job description

What will be your tasks and responsibilities as System Engineer at ASP?

  • Together with your team, you are responsible for the operational management of the infrastructure of the clients assigned to you. You provide our clients with operational support (2nd and 3rd line) and you implement, patch, upgrade or migrate the client’s infrastructure (eg. VMWare, Hyper-V, Office 365, Azure,…). Helping customers with support is a normal task to start the job; the more experienced you get the more complex your task will become.

As our System Engineer, your responsibilities will include:

  • Incident and service request handling in accordance with our internal procedures & processes
  • Implementation of projects for the client within the negotiated scope taking into consideration technical possibilities, respecting agreed milestones and deadlines
  • Remaining up to date with technology evolutions and making sure your knowledge remains ahead of the curve
  • Gain experience, become an expert in your field and guide your colleagues with their complex technical questions
  • Ownership for the client relationship: you are recognized by the client as a business partner, from whom to seek advise
  • Support the sales team by contributing to the pre-sales process
  • Technical/technological discussions with the clients
  • Be part of our 24×7 support team
How do you qualify for this position?

At ASP we are looking for motivated and energetic colleagues and not just a list of skills; however, experience with the following would be ideal:

You will need the following skills:

  • Speak fluently English, Dutch and French (written and spoken)
  • Bachelor in IT
  • At least +5 years of experience as a System Engineer, with experience managing autonomously several hosting infrastructure and/or End User Computing implementation projects.
  • Methodical, organized and client-oriented
  • Work in a team as well as independently
  • Take the client’s needs into consideration and you are a good communicator
  • You are skilled in creating and enhancing high quality rated as-built documentation, implementation procedures and processes.
  • A real problem solver and you have an eye for details
  • Stress resistant and you are not afraid of a fast-paced environment.

You have the following technical:

  • Familiar with the Dell server, storage & networking portfolio
  • Excellent knowledge of Microsoft Windows Server/10 and/or Red Hat Enterprise Linux Operating systems including various high availability technologies
  • Experience with VMware data center virtualization products: ESXi, vCenter, vSAN, Horizon, SRM and/or Microsoft Hyper-V
  • Worked with Fibre / iSCSI SAN, NAS and NFS storage systems
  • Working experience with Microsoft Azure, the ideal candidate has achieved the Azure Administrator Associate Microsoft certification
  • Good knowledge of Microsoft SQL Server, focusing on (disaster) recovery techniques
  • Hands-on knowledge of Microsoft Active Directory, ADFS, Exchange, IIS, SCCM & Intune.
  • Experience with backup, enterprise infrastructure monitoring, vulnerability management and patching products.
  • Good understanding of ITIL, experience with ServiceNow ITSM is a plus
  • Knowledge of Microsoft Powershell or any other scripting language
  • Knowledge of network switching: TCP/IP, subnet calculations, VLAN & load balancing concepts. CCNA certification is a plus.

What's in for you?

You can grow with us

We are a growing company and you can grow with us. Through training & events, you can broaden your scope depending on your interest & availability.

Our company culture is filled with #GoodEnergy

ASP offices are open, dynamic spaces designed to foster creativity and collaboration. We host regular team events where our employees have fun. We value hard work, strong communication and the ability to approach challenges with flexibility and good humour.

We offer you

Besides a permanent contract, a competitive salary and extra-benefits, we offer you a dynamic work environment with smart colleagues in a fast-growing company and clients with exciting challenges. Our management team encourages individual growth and will give you the opportunity to be yourself and to develop yourself.

Are you interested?

Do you accept the challenge? Do you think you fit the profile described above and have we made you enthusiastic? Please send your CV and motivation letter to hr@asp.be or apply directly by filling out the form below.

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